No 1 About Project

Over the past 3 years I’ve been lucky enough to work across a variety of healthcare contexts: from health startups to biotech and pharmaceutical companies. These companies are starting to embrace innovation in a major way, with patients and practitioners at the forefront of their work. 

I’ve worked on over 15 projects in the healthcare space, and as a lead at Board of Innovation, in shaping my team’s strategy, I took a big bet on a healthcare strategy for us that paid off. 

Projects I’ve worked on in healthcare are:

  • Strategy projects:
    • What critical skills do our employees need most for the next 10 years, and how do we grow these skillsets?
    • How might we create a strategy for product launch excellence? 
    • How might we set a vision for our product ecosystem & organize our portfolio in line with it? 
  • Human-Centered Design projects:
    • How might we understand the IVF journey from both a patient & practitioner perspective? 
    • How might we partner with tech companies to help people understand and be in charge of their health data.
    • How might we change the behavior of surgeons to alter their standard of care to bring a new, better therapeutic to market
    • How might we improve the digital patient recruitment experience for clinical trials?  
  • Business Design Projects:
    • How might we re-think our business model to make sure we’re maximizing our full potential?
  • Event & Program Design:
    • How might we run a successful company-wide innovation day across 3 time zones?
    • How might we inspire our global health leaders to come together as a unified team under a common vision and identity?

No 2 The Process

Each engagement I’ve had in healthcare is different and requires an understanding of the team, the context and the ecosystem – not to mention the (always fun) regulatory guardrails. If you have a specific question about how I tackled any of the above challenges, don’t hesitate to ask!

Based on my work in healthcare for Board of Innovation, I created the initial version of the US Healthcare Ecosystem map published early 2020.

Healthcare ecosystem map

No 3 Roles

  • Project Lead
  • Project Support
  • Program Designer
  • Curriculum Designer
  • Account Manager
  • Facilitation
  • Event Management
  • Public Speaking

No 4 Testimony

“I have the pleasure to work with Claire by applying Design Thinking into Pharma. She is amazing at designing/leading Design Sprints and outputs have been extremely useful for our company!”

— Johanna Rossell, Launch Excellence Lead at Mallinckrodt Pharmaceuticals 

No 5 Current Work

I am currently working on a 3 month engagement in the healthcare space – while I can’t discuss details, I’m excited to be working in an area I’m passionate about!

No 6 More Projects